Frequently Asked Questions

We provide a wide range of cleaning services, including domestic cleaning, commercial cleaning, holiday let cleaning, carpet cleaning, and more. Our services are tailored to meet your specific needs.

Yes, our cleaners are highly trained and certified. They receive training in line with industry standards, including British Institute of Cleaning Science (BICS) training, to ensure expertise and professionalism.

Absolutely. All our cleaners undergo thorough Disclosure and Barring Service (DBS) checks to ensure they have a clean criminal record, providing you with peace of mind.

We maintain strong supervisory oversight to ensure our cleaners adhere to high standards of quality and consistency. Detailed checklists guide every cleaning session, leaving no room for oversight.

Our pricing is competitive and depends on factors like the type of service, size of the area, and frequency. We offer customized quotes to fit your budget and needs.

Yes, we come fully equipped with high-quality cleaning supplies and equipment. However, if you have specific preferences or environmentally friendly requirements, we can accommodate them.

Absolutely, we offer flexible scheduling. You can book our services to fit your convenience, whether it's during the day, evening, or on weekends.

Booking is easy. Simply visit our website, choose your service, provide your details and preferences in the booking form, and we'll get in touch to confirm the details.

We proudly serve Penrith and local villages. Please contact us to confirm if we serve your area.

No, we offer both one-time and recurring cleaning services. There's no minimum contract period, allowing you the flexibility to choose what suits you best.

We adhere to strict health and safety guidelines. Our cleaners wear appropriate personal protective equipment (PPE), and we follow recommended disinfection and distancing protocols to ensure your safety.

We welcome special requests and concerns. Simply communicate them to us during the booking process or contact our customer support team, and we will do our best to accommodate your needs. Your satisfaction is our priority.

Let us know how we can help.